The Skin Loft Guide
Your complete guide to how we work — from consultations and treatment expectations to aftercare and etiquette. Everything you need to know for a smooth, relaxing experience at The Skin Loft.
1. Booking & Arrival
Arrive 10 minutes early to check in, relax, and begin your treatment smoothly without rush.
3. Health Disclosure
Inform us of any allergies, medications, or skin concerns so we can tailor your treatment safely.
3. What to Wear
Wear comfortable clothing — you’ll change into a robe and slippers before your treatment.
4. Mobile Phones & Electronics
Please silence your phone to maintain a calm and quiet environment for everyone.
5. During Your Treatment
Let us know if pressure, temperature, or comfort needs adjusting — your experience matters.
6. Hydration Matters
Drink water before and after your treatment to support circulation and recovery.
7. Post-Treatment Care
Follow the guidance aftercare advice, especially regarding sun exposure and activity.
8. Cancellation & Rescheduling
Please give at least 24 hours’ notice to cancel or reschedule to avoid cancellation fees.
9. Arriving Late
Late arrival may shorten your treatment time to keep the schedule fair for all clients.
10. Gift Cards & Vouchers
Gift cards can be used on any service or product and must be redeemed
11. Product Recommendations
We may suggest skincare to extend your results — always optional, never pressured.
12. Respect & Conduct
We maintain a respectful, professional environment. Inappropriate behaviour ends the session immediately.